Discount Conditions

Discount conditions let you trigger checkout customizations based on whether a discount is active and how large it is — both in absolute amount and percentage.

Combining conditions

Not every condition can be combined with every other in a single rule. Payflow filters the picker automatically. See Condition Sets for details.

Discount codes and automatic discounts

Discount conditions apply to both discount codes (entered by the customer) and automatic discounts (applied by Shopify based on rules). Shopify does not pass the code itself to checkout apps, so Payflow recognises a code by its size. To target one code, use Discount percentage → Is with the code’s percentage (see Hide a payment method for one discount code).

Discount amount

Condition key: absoluteTotalDiscountExShippingAndTaxes

Checks the total discount amount applied to the order, excluding shipping discounts and taxes.

Operators: Has discount, No discount, At least (≥), At most (≤)

Use cases:

• Hide a payment method when a coupon code is active (to prevent abuse)
• Show a “discount customer” payment option when any discount is applied
• Require bank transfer for heavily discounted orders (discount ≥ £50)

Example: Hide COD when a discount over £20 is applied:

• Condition: Discount amount → At least → 20
• Action: Hide → Cash on Delivery

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Discount percentage

Condition key: totalDiscountExShippingAndTaxesPercentage

Checks the total discount as a percentage of the order value, excluding shipping and taxes.

Operators: Has discount, No discount, At least (≥), At most (≤), Is (==), Is not (!=)

Use cases:

• Restrict payment options when a large percentage discount is applied
• Offer free shipping only when a specific percentage discount is active
• Apply different rules for flash-sale orders (e.g. discount ≥ 30%)

Example: Hide express shipping when discount is 50% or more:

• Condition: Discount percentage → At least → 50
• Action: Hide → “Express Delivery”

Is and Is not next to an automatic discount

At least and At most compare the total percentage of all discounts in the cart. Is and Is not also compare the order discount on its own, so a code that takes a percentage off the whole order is recognised even when an automatic product discount is in the same cart.

Example: a free cable (£14) is added automatically with a charger (£110), and the customer enters a 10% order code. The total discount is 20%, the order discount is 10%. Discount percentage → Is → 10 matches. With the free cable alone it does not.

This works for codes set up as Amount off order. A percentage code set up as Amount off products cannot be told apart from other product discounts in the same cart.

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Common discount scenarios

Block COD when any discount is active

This prevents customers from combining a discount code with COD payment — a common abuse vector for higher-risk orders.

1. Condition: Discount amount → Has discount
2. Action: Hide → Cash on Delivery

Allow free shipping only for non-discounted orders

1. Condition: Discount amount → Has discount
2. Action: Hide → “Free Shipping” rate

Apply different payment terms for sale orders

1. Condition: Discount percentage → At least → 20
2. Action: Hide → “Net 30 Payment”

Hide a payment method for one discount code

For a code such as BANK10 (10% off the order for bank transfer):

1. Condition: Discount percentage → Is → 10
2. Action: Hide → Cash on Delivery

Do not add Discount amount → At least to the same rule with OR: an automatic discount (a free gift) reaches the amount on its own and hides the method without the code. If another discount in your store also takes exactly 10% off the order, the rule applies to it too.

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See also

Cart & Order conditions Order totals, quantities, products, and tags.

Discount for a specific payment method? Why auto-discounts by payment choice aren't possible, and the workaround.

Hide COD for high-value orders Combine amount and discount conditions for tighter COD control.

Show/hide shipping by discount Show a rate only when a discount threshold is met.