Special Conditions
Special conditions cover cases that don’t fit neatly into cart, address, or customer categories.
Always
Section titled “Always”Condition key: always
Applies the rule on every checkout — no filtering. Select Always under When the following conditions are met when the action should run unconditionally.
Common patterns:
- Reorder payment methods on every checkout — put your preferred method first without any cart or address filter. See Reorder payment methods.
- Rename a payment method store-wide — change a confusing gateway label for all shoppers. See Rename a payment method.
- Sort shipping by price on every checkout — pair Always with Sort by price (ascending) in a Delivery Customization.
You can also combine Always with other actions in the same customization when every action should apply unconditionally — for example, reorder two payment methods and rename a third, all on every checkout.
Payment method
Section titled “Payment method”Condition key: paymentMethod
Checks the payment method the customer has selected at checkout. This condition is only available in Payment Instructions — it does not appear in Payment Customization or Delivery Customization.
Operators: Is one of, Is not any of, Text contains, Text does not contain
Use cases:
- Show bank transfer details only when the customer selects Bank Deposit
- Display COD terms only when Cash on Delivery is the chosen method
- Show a QR code instruction for a specific payment provider
Example: Display Czech bank transfer instructions when the customer picks bank deposit:
- Condition: Payment method → Is one of →
Bank Deposit - Optionally combine with Shipping country → Is one of →
Czech Republicto limit by region